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Eloquent Eyes


We appreciate that sometimes you need to cancel or reschedule an appointment, and this is ok, provided it’s done 24 hours prior to your appointment.

Please understand that when you cancel an appointment with little notice, you prevent someone else from taking that appointment.

To let us fill the booking of the Bed and Specialist, we kindly request that you provide as much notice as possible and at least 24 hours.

Everyone’s time is valuable, including ours; please either change your booking online 24 hours prior to or call us to reschedule.

Failure to provide 48 hours notice will incur a 50% non-refundable booking fee. This will be taken at the time of your booking. If you do not show up or cancel 24 hours prior to your scheduled appointment, then you will be required to pay 100% of the treatment cost because the Bed and Specialist have been  reserved and booked out for you. 

Thank you for your cooperation and understanding. We appreciate your loyalty and support.


As per the Small Business and the Competition and Consumer Act, you must contact us within one week of the original service if you have any problems, via phone call or in person. As per this Act, Eloquent Eyes will then fix the service or replace the product at no charge within one week of you contacting us. We do not offer refunds.

Privacy Policy

March 2023

Welcome to the Eloquent Eyes website. At Eloquent Eyes, Brow, Lash & Beauty, we are committed to protecting the privacy and security of our clients' information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect it.

Information Collection and Use


We collect information to provide better services to all our clients. The types of personal information we may collect include:

  • Contact Information: Your name, email address, phone number, and any other contact information you choose to provide when you schedule an appointment, make an inquiry, or sign up for our newsletter.

  • Service Information: Details of the services you have received or inquired about, along with any preferences or needs you have communicated to us.

  • Website Usage Information: We may collect information about how you interact with our website, including IP addresses, browser types, and page views. This information is gathered using cookies and similar technologies to improve our service and understand how visitors use our site.

How We Use Your Information


We use the information we collect for several purposes, including:

  • To provide, maintain, and improve our services.

  • To communicate with you, including responding to your inquiries, sending you appointment reminders, and providing you with news and special offers (where you have agreed to receive such communications).

  • To enhance the safety and security of our services.
    For analytics and research purposes to better understand our clients' needs and improve our services accordingly.

Sharing of Information


We do not sell, rent, or otherwise share personal information with third parties without your consent, except in the following circumstances:

  • Service Providers: We may share your information with third-party vendors who provide services on our behalf, such as website hosting, appointment scheduling software, and email services. These service providers are authorized to use your personal information only as necessary to provide these services to us.

  • Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect our rights or property, or in urgent circumstances to protect the personal safety of our clients or the public.

Your Rights and Choices

You have the right to access, correct, or delete your personal information. You can also object to or restrict the processing of your personal information. To make such requests, please contact us at Eloquent Eyes Pty Ltd – 0418 954 203.

Cookies and Tracking Technologies


Our website uses cookies to improve your browsing experience. Cookies are small data files stored on your device that help us understand how our site is being used and how we can improve. You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review our Privacy Policy whenever you access our services to stay informed about our information practices and the ways you can help protect your privacy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at 0418 954 203 or


Thank you for choosing Eloquent Eyes, Brow, Lash & Beauty Specialists.

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